Responsible Gaming
Gambling Should Be Entertainment, Not Income
At True Fortune Casino, we believe that gambling should only ever be a form of entertainment. It should never be considered as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
By accessing True Fortune Casino through betchwoodvaleplans.co.uk, you confirm that you are 18 years of age or older, which is the legal age for gambling in Great Britain. If you are under the legal age, you must not use this service.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, please seek help immediately:
- Chasing losses: Continuing to gamble to try to win back money you've lost
- Hiding gambling: Keeping your gambling activity secret from friends or family
- Loss of control: Gambling longer or with more money than you intended
- Neglecting responsibilities: Missing work, school, or important commitments due to gambling
- Financial strain: Borrowing money to fund gambling or struggling with bills
- Mood changes: Becoming anxious, irritable, or depressed when unable to gamble
- Gambling to escape: Using gambling as a way to cope with stress, anxiety, or other problems
- Failed attempts to stop: Repeatedly trying and failing to reduce or stop gambling
Self-Help Tools
True Fortune Casino provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a specified period
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Request permanent closure of your account if you wish to stop gambling entirely
For more information on how to use these tools, please contact our customer support team.
Support Organisations
If you're struggling with gambling, support is available. The following organisations provide free, confidential help:
United Kingdom
- GamCare: A leading UK charity offering free advice and counselling services
www.gamcare.org.uk | Helpline: 0808 8020 133 - GamStop: A national self-exclusion scheme that allows you to self-exclude from all online gambling operators in Great Britain
www.gamstop.co.uk - National Problem Gambling Clinic: Provides assessment and treatment for problem gambling
Available on the NHS in England
International Support Services
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Take Action Today
If you believe you have a gambling problem, please seek help immediately. There is no shame in asking for support—gambling addiction is a recognised medical condition, and professional help is available.
Don't struggle alone. Reach out to one of the organisations listed above or speak to a healthcare professional. Recovery is possible, and support is just a phone call or click away.